Very interesting side of the debate succinctly delivered on PC Pro by Barry Collins. Read it for yourself and comment.
Several of us have discussed it here and think that some of the comments recently from various sources indicate one and the same thing - it is time for some honesty in the debate, and for consumers to be properly represented at all levels of the debate. (Which is what we have been trying to do for years, with varying degrees of success).
If it means putting some of the cards on the table about agendas - hidden and otherise - then so be it.
The consumers, the people in the HOMES that need to be connected, are already voicing their opinions in many different forums, on blogs, Twitter, and offline in the media, pubs, in offices, homes, and on street corners. It is time for those voices not just to be heard, but to actually be listened to, and their opinions and ideas to be acted upon for the greater good of UK Plc, not to further careers or satisfy shareholders.
Note: Soz, had a bimbo moment and put the wrong link to the article first time round and accredited it wrongly. Apologies, Barry!
How Telecom Companies Can Minimize Customer Churn Through Artificial
Intelligence
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[image: How Telecom Companies Can Minimize Customer Churn Through
Artificial Intelligence]This Industry Viewpoint was authored by Tom
Loberto, Senior Vice ...
3 days ago
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